Privacy Policy
Last updated: September 2026
TPS Xperts Group ("we", "our", "us") is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit tpsxperts.com or engage with our regulatory consulting services, in line with India's Digital Personal Data Protection Act, 2023 and applicable rules.
Information We Collect
We collect information you provide directly when you fill out our contact form, request a consultation, or subscribe to our newsletter. This includes your name, email address, phone number, company name, and the nature of your regulatory enquiry. We do not collect sensitive personal data.
How We Use Your Information
We use your information solely to respond to your enquiries, provide the regulatory consulting services you have requested, send updates and regulatory alerts you have opted into, and improve our services. We do not use your data for automated decision-making or profiling.
Data Sharing
TPS Xperts Group does not sell, rent, or trade your personal information to third parties. We may share data with service providers who assist in operating our website and email communications, but only under strict confidentiality agreements. All client information related to regulatory matters is treated as confidential.
Data Retention
We retain your contact information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are kept for up to 3 years for business continuity. You may request deletion at any time.
Cookies
Our website uses minimal cookies for essential site functionality (session state, spam prevention). We do not use tracking cookies, advertising cookies, or third-party analytics cookies by default. Google reCAPTCHA may set cookies as part of spam prevention on our contact forms.
Legal Basis — Your Consent
We process the details you submit through our enquiry and contact forms on the basis of the consent you give at the point of submission. That consent is free, specific, informed, and unambiguous, given by a clear affirmative action (ticking the consent box). You may withdraw your consent at any time by contacting our Grievance Officer (below); withdrawing consent is as easy as giving it, and does not affect processing carried out before withdrawal.
Your Rights
Under India's Digital Personal Data Protection Act, 2023 and other applicable law, you have the right to access the personal data we hold about you, request its correction or completion, request erasure, withdraw consent for communications at any time, nominate another person to exercise your rights in case of incapacity, and lodge a complaint with the Data Protection Board of India or your relevant authority. To exercise any of these rights, contact our Grievance Officer below.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. Our website uses SSL/TLS encryption and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children
Our services are intended for businesses and adults. We do not knowingly collect the personal data of children (persons under 18) without verifiable parental or guardian consent. By submitting an enquiry, you confirm you are 18 or older.
Grievance Officer & Contact
For any questions, requests, or complaints about your personal data — including access, correction, erasure, or withdrawal of consent — contact our Grievance Officer (Office of the CEO): Email info@tpsxpert.com | TPS Xperts Group, 723, 7th Floor, Imperial Tower, CP-67 Airport Road, Sector 67, Mohali, (Pb) 160062, India. We will acknowledge and address your request within the timelines prescribed by law.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version, with its effective date, will always be available on this page.