REFUSING, RENEWING, RESTORING FOLLOWING SUSPENSION OF CERTIFICATION:

2.1 TPS can refuse for the certification:

· Client organization is not ready to conduct the stage 2 audit within the stipulated time

· Client organization is not closing the major NC with the stipulated time frame.

· Client organization has not paid the full amount or any other dues of TPS.

· Client organization has denied to TPS audit team to provide access to the information required to achieve the objective of the audit.

2.2 TPS can suspend the certification in the following situation

· The client’s certified management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system;

· The certified client does not allow surveillance or recertification audits to be conducted at the required frequencies;

· The certified client has voluntarily requested a suspension.

Under the suspension the certification is temporarily invalid. The suspended certificate can be restore with 6 months if the issue of the suspension is resolved. In case the issue of suspension is not resolved than TPS can either withdraw the certificate or reduce the scope of the certification as the case may be.

TPS can reduce the scope of certification to exclude the part not meeting the requirements when the certified client has persistently or seriously failed to meet the certification requirements for that part of the scope of certification. Any such reduction shall be in line with the requirement of the standard used for certification.

TPS shall make the decision on renewing the certification based on the result of the recertification audits as well as the result of the review of the system over the period of certification and complaints received from users of certifications.